|
Deductible -- The
portion of the repair cost for which the customer is personally responsible. Detailing -- After body
repair the vehicle may be enhanced by washing, waxing, interior cleaning,
shampoo treatment, etc. Direct Repair
Program -- (DRP Shops) Program
where insurance companies contract with certain body shops and agree to send
work to those shops in exchange for the body shop using after parts, and giving
cost reductions on certain types of labor. Drive in Claim
Center -- Concept where the customer
drives their vehicle to the insurance company to have an estimate performed. Estimate -- Process
where by the insurance company or the auto body shop project the cost of the
parts, labor, and other supplies needed to repair a vehicle. These projections
are based on previous studies done under optimum conditions. EZ Liner -- Trade
name of the most common type of frame straightener. This is actually a
workbench to which the vehicle is attached. Certain points are lined up on the
frame and the vehicle is then "pulled" until the frame is straight. Flag Sheet -- Sheet used
by autobody employees to record the number of hours spent on a specific
vehicle. Frame -- The
structural component of the vehicle to which the body components are bolted or
attached. Differs from unibody construction in that the components are attached
to the frame rather than the components acting as a frame. G-2 Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Glossary |